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Appointment Setter

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Company Overview:

LG Networks, Inc. is a fast-growing, Dallas-based IT company. We provide IT support services to small and medium sized businesses throughout the DFW metroplex and beyond. We are a leading provider of managed IT services, offering comprehensive solutions to businesses. We are seeking a motivated appointment setter to join our dynamic sales team and contribute to our continued success.

Position Overview:

As an appointment setter specializing in managed IT services, you will play a vital role in driving revenue growth

by means of expanding our client base and finding new revenue opportunities from existing clients.

Your primary responsibility will be to generate new business opportunities by proactively engaging with prospective customers and effectively communicating the value of our managed IT services.

You will work closely with the sales and marketing teams to identify target markets and nurture leads. This is an exciting opportunity for a self-driven individual with a passion for technology and a proven track record in appointment setting.

Responsibilities:

  • Prospecting and Lead Generation: Identify potential clients through research, cold calling, and other lead generation methods. Maintain an organized database of potential clients and ensure timely follow-ups
  • Engaging Prospects: Initiate outbound calls and emails to potential clients to introduce our IT services and identify their business needs and pain points.
  • Building Rapport: Communicate confidently and effectively to build trust and rapport with potential clients, understanding their challenges and providing relevant information about our services.
  • Setting Appointments: Schedule high-quality appointments for our Sales team with decision-makers and key stakeholders in small and mid-size businesses.
  • Qualifying Leads: Conduct preliminary assessments of potential clients’ requirements, ensuring that appointments are set with businesses that align with our target market.
  • Collaboration: Work closely with the Sales and Marketing teams to ensure a smooth handoff qualified leads, maintaining clear communication to optimize the sales process.
  • Goal Achievement: Meet and exceed monthly/quarterly appointment setting targets, contributing significantly to the overall growth and success of the company.
  • Continuous Improvement: Stay up-to-date with industry trends, our IT services, and our competitive landscape to enhance your understanding and effectively communicate our value proposition.

Qualifications:

  • Proficiency with Office 365 suite of productivity tools: Word, Excel, PowerPoint, Teams, etc.
  • Relationship building skills are critical – internal team, external clients, vendor partners, and local networking partners. All people in this ecosystem should be part of your intentional efforts to build and maintain relationships.
  • Strong phone presence with an excellent customer service skills and a personable and approachable personality
  • Candidates with previous B2B sales – especially those with IT sales experience – are strongly preferred.
  • Must posses a driver’s license and a means of reliable transportation
  • 3+ years of sales experience
  • Must be computer savvy (we are an IT company)
  • Experience: Proven experience in appointment setting, lead generation, telemarketing, or a related sales role. Previous experience in the IT industry or IT services is a plus.
  • Communication Skills: Excellent verbal and written communication skills with the ability to articulate technical concepts in a clear and concise manner.
  • Persuasion and Negotiation: Strong persuasive and negotiation skills to engage potential clients effectively and secure appointments.
  • Organization: Highly organized with the ability to manage multiple tasks and prioritize responsibilities efficiently.
  • Technical Knowledge: Basic understanding of IT services, technology solutions, and their benefits to businesses is preferred.
  • Relationship Building: A natural ability to build and maintain positive relationships with clients and colleagues.
  • Goal-Oriented: Self-motivated and results-driven, with a track record of achieving or exceeding targets.
  • Adaptability: Flexible and adaptable to evolving sales strategies and market conditions.

Benefits:

  • Paid time off
  • Affordable health insurance
  • Periodic Friday breakfast
  • Medical, dental, vision, 401(k) + company match
  • Flexible spending accounts
  • Exclusive discounts on amusement, entertainment, and shopping
  • Gym membership discounts (offered through health insurance)

Benefits:

  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Experience level:

  • 3 years

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Ability to commute/relocate:

  • Dallas, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • B2B sales: 3 years (Preferred)
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Careers at LG Networks

  • 9441 Lyndon B Johnson Fwy #250, Dallas, TX 75243
  • (214) 613-4040
  • 24 hours a day | 7 days a week | 365 days a year
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