We understand that your business productivity and reputation with your clients and staff often rests in our hands. We manage our organization so that we can provide consistent rapid response to your needs. We pledge to keep your business up and running.
Coverage – 24x7x365 Support
What happens when your 1-person IT department goes on vacation or gets sick? LG Networks can provide coverage every day of the year so you don’t have to “make do”. What happens when your 1-person IT department quits or gets fired? You have to scramble to fill the position and get the new person up to speed. We make sure we have multiple consultants who are familiar with your network so you will always have the technical support you need.
Experience – Leave it to the professionals
We have inherited enough poorly managed networks to understand that the typical 1-person IT department rarely has the experience to apply “Best Practices” for IT management. We have established procedures for virtually every aspect of IT Project Management and we have the experience to make IT a competitive advantage for your business. Furthermore, we only hire Microsoft consultants and Cisco consultants with years of experience as well as having certifications from either Microsoft or Cisco.
Tools – Enterprise-class software on our dime
We have invested heavily in cutting edge software tools for managing the networks we support. These tools allow us to manage every aspect of our clients’ desktops and servers remotely. With these tools we can proactively prevent problems to improve uptime and reliability.
Service – A true partnership
We have organized our consulting practice around the idea that long-term relationships yield the best results for us and our clients. A cornerstone of our approach is that we assign a primary consultant to your account who, over time, develops the in-depth knowledge of your business required to make long-term, strategic recommendations. Smaller consulting firms and “nerd patrols” can’t compare to the level of service that we offer.
Some vendors talk customer satisfaction, but we have an unrelenting zeal. We measure it, continuously improve it, and then report the results publicly. Allow us to work hard to satisfy you.
Microsoft Gold Certified Partner
As a Microsoft Gold Partner, LG Networks has demonstrated the highest level of expertise with Microsoft technologies and proven ability to meet customers’ needs. Microsoft Gold Certified Partners receive a rich set of benefits, including access, case studies, training and support, giving them a competitive advantage in the channel of Microsoft products and services.
LG Networks, Inc. (LG Networks), a recognized internet technology leader, has attained Microsoft Gold Certified Partner status in the Microsoft Partner Network Program with competencies in Data Management Solutions and Business Process and Integration Solutions and Information Worker Solutions with the Portals and Collaboration specialization and Microsoft Business Solutions with the Microsoft Dynamics CRM specialization and Custom Development Solutions with specializations in both Smart Client Development and Web Development. LG Networks has also achieved Gold Competency Cloud Productivity and Silver Competency in Small and Midmarket Cloud Solutions. This recognizes LG Networks’ expertise and impact in the Microsoft marketplace.