Water, sewage, and waste management services provided to customers and municipalities remain unaffected despite the reported cybersecurity breach.
Authorities confirmed that although the North Texas Municipal Water District, based in Wylie, experienced a cyber incident impacting their business network and phone system, essential services like water, wastewater, and solid waste management for the 13 cities in the North Texas area have remained operational.
Although the district’s phone system is currently offline, officials anticipate restoring it within the week. Meanwhile, customers can reach out using a temporary contact number at (469) 875-9815.
The majority of the district’s business network has been reinstated, with minimal impact on core services. However, an ongoing investigation, involving forensic experts, aims to determine the extent of unauthorized access and potential data breaches within the district.
The water district has taken proactive steps by informing law enforcement about the cybersecurity incident to aid in the investigation and safeguard against future threats.
Notably, the member cities served by the district encompass Farmersville, Forney, Garland, McKinney, Mesquite, Princeton, Plano, Rockwall, Royse City, Wylie, Richardson, Allen, and Frisco.
Cyberattacks in Dallas on the Rise
This recent cybersecurity incident follows in the heels of an earlier data breach wherein Dallas County’s computer systems have been impacted. In recent times, cybersecurity attacks in the Dallas Fort Worth Area have surged, posing a significant threat to businesses, especially impacting small enterprises.
The escalating frequency of cyberattacks underscores the vulnerability of organizations in the region. Small businesses, in particular, should be vigilant and take proactive measures to safeguard their operations against potential cyber threats.
Implementing robust cybersecurity protocols, such as regular software updates, employee training on best security practices, deploying firewalls and encryption tools, and establishing incident response plans, are crucial steps that businesses must prioritize.
By acknowledging the rising threat landscape and investing in protective measures, small businesses in Dallas can fortify their defenses and mitigate the risks associated with cyber incidents.